About Me
Goal
My goal is to help small businesses improve their processes and solidify their SOPs (standard operating procedures). By doing this, business owners can focus on what they enjoy and less on the basic functions that - frankly - shouldn't be taking up too much of their day (if streamlined together).
Approach
Over the last decade, I’ve used what I like to call the “Refreshed Wheel” approach to analyze what is currently working for the company and which processes are not . Through this , my goal is to push what is working to be the best it can be for more processes OR - if it doesn't work - work to find a solution that does.
Sounds scary but honestly - I prefer to not reinvent the wheel if not required ( i.e. be as less invasive as possible ). I find that too much change scares off employees and even clientele if drastic - but if the carriage is stuck then we need to fix something (gradually and with prudence).
I’ve created project plans for a variety of businesses – from law firms to healthcare organizations – with the goal of improving their current situation.
I can do as little as to create a list of recommendations for an organization (i.e. you), or I can go as far as to create a project and work it through to completion with organizational coaching opportunities along the way – it’s all up to what the organization is looking for and how involved they want me to be.
I take a collaborative approach to consulting, working closely with you and your team to understand unique needs and develop customized solutions. I believe that effective communication and partnership is key to achieving success.
Education
- Two bachelor's degrees from Purdue University
- MBA from Liberty University
- Certified in project management (PMP) from the Project Management Institute
- Certified in scrum/agile methodologies (CSM) through the Scrum Alliance
- Certified in Lean/Six Sigma principles , and planning to have my Black Belt by end of 2025
For fun, I have further certifications in database administration, project management, Amazon Web Services(AWS), and various Office 365 programs. I've also spent time abroad - furthering my education with a semester at the City University of Hong Kong in China(2019).
When I'm not working - I enjoy time with my multiple rescue animals, traveling, hiking, and trying the local restaurants.
Have a restaurant? Let me know - I'd love to visit!
marquette@insightnexusconsulting.com
Personal Background
- Started working waiting tables when I was 14
- Was student employee of the year for all of Purdue University in 2018
- Invited to speak on student hiring and process improvement strategies for the National Association of College and University Services(NACUFS) in 2019
- Worked up from a part-time baker to manager at a major Saint Louis coffee company
- Switched careers and began project management for a Fortune 500 telecommunication company in 2021 - earning employee of the quarter my first 3 months there.
- Managed several $1 million+ life cycle management projects and installations every year between 2021 and 2024
- Pivoted to private sector project management ,managing 30+ projects at once with $5k+ value each project with a focus on small companies across Missouri and Illinois. Provide training to other project management professionals and consult on process improvement strategies
- 2025 I opened my doors as a consulting firm to focus on the rural areas of MO and surrounding states - with a focus on process improvement strategies